Shipping Policy
Shipping Policy
Last updated: 07th June 2023
Introduction
We strive to provide a smooth and hassle-free shopping experience for our customers. This Shipping Policy outlines our shipping process, delivery times, and related costs.
Please read this policy carefully before making a purchase. By placing an order, you agree to this Shipping Policy. If you do not agree with the terms, please do not make a purchase.
Processing Time
Once you place an order, we aim to process your order that same week. We usually ship orders once per week. Please note that this processing time is separate from the actual delivery time.
Delivery Times
We offer the following shipping options:
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Shipping in the UK: Your order will be delivered within 3-5 business days after it has been shipped. Please note that this delivery time is an estimate and may vary depending on your location and other factors.
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Shipping in the EU: Please get in touch to arrange a shipping estimate. EU orders are usually delivered within 5-10 business days after it has been shipped. Please note that this delivery time is an estimate and may vary depending on your location and other factors.
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Shipping everywhere else: For other destinations, please get in touch to arrange a shipping estimate.
Shipping Costs
Shipping costs depend on the weight of your order, your location, and the shipping method you choose. You can view the estimated shipping cost for your order during the checkout process.
International Shipping
We will try to ship to most counties (UK law permitting). International shipping costs and delivery times will vary depending on your location and the shipping method you choose. Please note that customers are responsible for any customs fees, duties, or taxes that may apply to international shipments.
Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to track the status of your delivery on the courier's website.
Undeliverable Packages
If your package is returned to us as undeliverable, we will contact you to arrange a reshipment. Additional shipping fees may apply. If you choose not to have your package reshipped, we will process a refund for the order, excluding the original shipping cost.
Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact us at:
